Honda Cars India Ltd. — Regarding honda services and optimistic behavior of honda's representatives.

Address:

New Delhi, Delhi, 110065

Dear honda, I would like to tell you that your services are so outstanding that i called one of your supervisor Abdul shahid and he never picked the call and never called back and finally when Abdul shahid picked my call and I told him that I was trying to contact him from last 4-5 hours then he replied with " Achaa sir aur batao ". Is this the way you serve your customer ? It's my fault that I made my mind to buy a Honda car and thanks to Your service response for provoking me to think again as I was looking for Honda jaaz as well but, now I am pretty sure that i am not going to buy Honda. My car is in courtesy Honda body shop from last 13 days and I don't know how many months you want to complete the job. Your services are outstanding. If the same pattern follows, do expect to get better customer feed back. And the best thing is this that I called Honda customer care trice and i didn't get any help from there as well. The best part was that, whatever the Incident I told the supervisor he didn't conveyed the same to the insurance company surveyor. My regn is - UP 14CE 1169 It's in body shop okhla and I am not getting any response from the dealer. I dropped my car there on 24th of October 2015 and don't know whether I will be getting it back in 2016 or 2017 plz convey, so that I can manage accordingly. Bez I didn't get any update from service Centre and when I call your supervisor they hardly response. I have attached some screen shots as well plz go through it and check the no. As well it's of your representative only. He does not have the courtesy to call back and you named your showroom courtesy Honda and courtesy . It's been more than a day.I didn't get any information regarding my car and I didn't get any single call from Honda service Centre.