Honda Cars India Ltd. — regarding poor servicing and insurance care

Address:

Patna, Bihar

Dear authority
Honda customer care, india
Myself dr krishna keshav had bought a car model honda city v petrol from vaishali honda in 2015 from vaishali honda, patna.in 2017 i had claimed to change front bumper which was damaged due to strike by a buffalo. But it was not changed at that time as i was assured that its ok but problem was still persisting. Apart from that right side gate at driver site was also damaged which was also not fully changed due to which problem in side mirror is persisting. Its very disappointing because at the time of insurance i was told by the company that you will not have any problem if anything needs to be changed under insurance claim. But when i go for servicing and to look for problem their behavior and attitude are not like service provider. What should i do, kindly guide.? Should i sale my car? This is totally disheartening and against consumer protection.

Thankyou
Dr krishna keshav
Br01cg 6906
Honda city v petrol
Model 2015