Honda Cars India Ltd. — reign. no tn58ak 9403- honda jazz | |||
Sirs I have sent my car to the dealer for paid service on[protected]. On delivery of vehicle i was informed that the shock absorber of left rear is leaking and as the vehicle is under warranty (Warranty commences on[protected] the part will be replaced by company without any charges and the part is indented. On receipt of the same the car will be called in and would be fitted with the new part. Yesterday the company spokesman called me, by name jeyachandran, and asked me to handover the vehicle. Today[protected] promptly sent the driver to pick up the vehicle. After some time the same person called me and informed that the warranty period is over and i will be charged a sum of rs.2760/- towards replacement charges. I simply could not comprehend the occurrence. Indent raised by company on[protected]. New part received by the dealer m/s sundaram honda in january/2018. I was not informed by the dealer till this date. But all of a sudden the vehicle has gone out of warranty period. No delay is on my part. Then why should i pay for the delay of the dealer. If this kind of treatment is given to customers how can we trust the coveted brand honda. Please look into it and anticipating your early compliance. Thanking you A. Cross d soyza [protected]@gmail.com. Was this information helpful? | |||
Honda Cars India customer support has been notified about the posted complaint. | |||
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