Honda Cars India Ltd. — Water leakage

Address:	Mumbai City, Maharashtra, 400054
Website:	hondacarindia.com

Dear sir,

Car details :

Name : dharam prakash gupta
Model : honda city vmt petrol
No : mh02 dj 4627
Purchased from : apex honda mumbai santacruz west

I had purchased my car in april 2014 when the new city was launched. since the first monsoon i have been facing water leakage from the doors of the car. the water is seeping through the doors and accumulating in the car. the leakage is more on the front side, especially on the drivers side. water accumulation is more than ankle deep. we have to remove the water with a mug every time!!

Have taken the car to the apex worli service centre on numerous occasions, but every time i was told that the leakage was because of the new speakers fitted in the car and i should put the original company speakers back. so i took this issue to the accessories store where i got my speakers fitted. the company and the speaker guy kept passing the blame on each other. the funny part is that the accessories store owner had also bought a new honda city and fitted bigger speakers than my car and was not facing any issues. so i didn't know whose fault it was and eventually didn't remove the speakers in the first monsoons. i faced the same issues during the monsoons of 2015. and the same process followed. the company service centre and the accessories store owner had the same argument. i took my car to a couple of garages as well and even they said that the issue was from the doors and nothing to do with the speakers. meanwhile the water logging in my car continued.

This monsoon the problem got worse, so i decided to remove the speakers and check. the water logging was the same, so now i was sure it has something to do with the doors. unfortunately apex honda service centres have closed down as they knew about the history of the leakage. so i took my car to solitaire honda andheri west, where they admitted that the new honda city car had a rubber bidding issue in the doors where water outlet was blocked. they immediately cut the rubber biddings that was blocking the water outlet and gave a 99% guarantee that water will stop. surprisingly the issue got worse and there is more water in my car than ever.

This issue has made me lose faith in the brand honda and i feel that the money i have invested in the new city is not justified. i am really tired with the whole issue which is long pending. i need a solution to this issue.

Please look into this issue on priority and suggest a good authorised service in mumbai that fix this issue.


Regards

Dharam gupta,
Krishna times,
[protected]/26103700