Honda — Honda City Car Remote

Address:

Honda City India Ltd. Plot No. A-1, Sector 40/ 41 Surajpur-Kasna Road Greater Noida Industrial Development Area Distt. Gautam Budh Nagar U.P. 201 306 India

Date of incident 16 Nov 2020
Car Regd No DL11CX 4351
Description
I am presently working on a project in Kullu and am residing at Bashing near Kullu.
In the morning today at about 9 AM I had opened my car with remote, placed my office bag inside and had to leave some essential documents at home before going for work.
My car opening being based on remote and the car is not supposed to get locked when the key is inside, I left the car remote key inside and when I returned after 2 to 3 minutes, I found the car locked with my key on the drivers seat.
I contacted Honda Road Side Assistance with Case ID No TI00505372 and they connected me to Himalayan Honda Mandi.
After discussion and since Himalayan Honda was closed today and with no other option, I broke open the rear glass of the right rear window to retrieve ability to drive my car.
Desired resolution.
Firstly ... An email from Honda Cars telling me why the car got locked with the key inside.
Secondly...a complimentary rear glass of right rear window.
My contact details
Email [protected]@gmail.com
Mob [protected]