Honda — Honda WRV Infotainment

Address:

Courtesy Honda, WAZIRPUR Industrial Area,Delhi

I have purchased Honda WRV in June 2017 and after first service My cars Company fitted Infotainment system was giving problem of touch screen not working and hang problem But every time I complained they do some system reset and It starts working but again in March 2020 it stopped working and Bcos of Corona Lockdown was announced on 20th of March 2020. And opened in May end 2020.. I went to service station COURTESY HONDA, WAZIRPUR, DELHI but I saw No service advisor or mechanics were wearing Mask so I came back bcos corona cases were at peak that time and I don't want to Risk my life that any mechanic or advisor touch my stereo without gloves and sits in my car without mask. And when Corona cases settled I went again In August 2020 first week And I complained about Infotainment system Not working they asked me purchase date of car and when I told them June 2017 then Immediately without checking system they told that system is faulty you have to change it on payment basis bcos car warranty is finished in July 2020 .I told them there was Lockdown of 3 months and Ur service centre and whole country was under Lockdown how wud I can come In March 2020... They clearly said No we can't do anything... It's Really pathetic and embarrassing.. And Currently also No Service advisor or Mechanics wear Mask or Gloves while touching and siting inside our car They Don't ever take Any safety Precautions and Must be spreading CORONA to many of their Customers.. I went thrice their regarding the same from 2020 to March 2021 but My issue not resolved till date.
REGARDS
Ankur Chawla
(M)[protected]
Car Registration No UP 16 BN 0002