Honda — petrol average not matching as per company claims and vehicle pickup in second gear.

Address:

98SUDHA VIJAY CO-OP HOUSING SOCIETY NEAR PRIYADARSHINI COLLEGE, SONEGAON NAGPUR MAHARASHTRA 440022

Respected Sir,

Myself Sanjay Wankhede and I have purchased the vehicle HONDA Amaze, having registration number MH 31 FE 8292 on 21st December 2019 from Aryodaya Honda Center Nagpur Maharashtra and its been a year I am using this vehicle with utmost care. I am driving the vehicle in eco mode as far as possible from my end and the vehicle run so far till date 04/01/2021 is 6678 Kms. Also I have serviced my vehicle on time as per company norms and scheduled dates.
Even after taking all these preventive and timely measures from our end we are getting the AVERAGE (mileage) of only 14.8 km/l which is very less than the average claimed by your Honda company.
I have informed your service center of ARYODAYA HONDA, Nagpur, Maharashtra about this mileage issue but no action was taken on this issue. Instead I was told that the mileage reduces with time span. But as far as I know that there's no such vehicle whose mileage drops down by 4 KM/l in just one year span with less drive and more proper maintenance. I think you should definitely look into this matter to the earliest.

Also would like to mention another issue of VEHICLE PICKUP .

When I start running the vehicle and put on the second gear, the vehicle does not generate enough power stroke as compared to remaining gears pickup. The RPM during second gear activation keeps increasing at its max but the speed of vehicle drops down and do not raise instantly like other gears and make a really abnormal sound during raise. I have tried many different speed combinations to analyse this issue but the vehicle do not generate the required pickup during the second gears initial stage.
I have informed your Aryodaya Honda service center regarding this issue also. But again they said that all our AMAZE customers have the same complaint regarding the second gear pickup. And its a default issue from company end. No action was taken over this issue also.

So Sir now I am looking forward for solution to these two Major problems from your end.

I genuinely request you to look into this issue as soon as possible because its not a small one and ultimately your customer is dissatisfied with your commitments and service facilities.

I have attached the required photos and invoice for proof.

You can contact me directly if you wish to or i[censored] want to know anything more about the issue in detail. Feel free to contact. Looking forward with a resolved solution on early basis.

Regards,

Sanjay Wankhede
Nagpur, Maharashtra
Mob No :- 1) [protected]
:- 2) [protected]
Email id :- [protected]@gmail.com