Honda — Poor and Delayed Service @Girnar Honda Ridhora Akola Maharashtra

After Holding up with Patience for 12 days I am raising this issue against Honda Cars India and their dealers and service partners Like Girnar Honda Akola. Mentioning few worst experiences and expecting corrective actions by Honda Cars overall.. Losing faith in the product and service after using Honda cars for 7 years . Detail of experience so far
Out of Pune for Diwali vacations I had a minor accident on 31st Oct and took the car to Girnar Honda on Nov 1st under Insurance Clam from Royal Sundaram. Firstly the dealership says non of the parts are available in inventory and all need to be ordered, it will take 8-10 days for the parts to arrive, Seriously ??? are we still in stone age ?? No ware house what so ever nearby ?? Today its 12th and parts are yet to arrive and I am stuck with loss at work ... WOW Service
Secondly Girnar Honda says they don't have cashless service for insurance claim where is royal sundaram is saying they have national tie up with Honda Cars for Insurance ... Either Girnar Honda is Fraud and cheating customers or Honda Cars is not aligned with the dealers ?? What is it please address and take corrective action ..
Thirdly Girnar honda says they cannot place orders for parts unless i Pay advance, they took 25000 advance from me and then only ordered parts, I paid as i wanted to void the delay. I mean are you real ?? this is how Honda Cars treat there customers ?? Your dealers have no credibility for even parts ?? Never heard of any OEM or dealers holding there customers for ransome.. Btw my car was with them and they still needed Advance ..
Fourthly they are not ready to take cashless insurance, when Royal Sundaram is ready, they take advance and on the bill payment (1.6 lakhs) which i intend to pay by credit card these guys are charging 2% extra .. WOW Digital India ?? Demanding cash and discouraging digital payments, what year are we In ?? Seems like tax avoidance or what ever but not customer friendly approach.
I expect action on all above highlighted issues, cashless processing of my claim and return of the Advance or settlement in a fare way. Forget 2% extra. I hope this does not fall on deaf ears