[Resolved]  Honda — refuse to help

Address:

Bharuch, Gujarat

Respected sir. My self Ankit Prajapati- I have bought brand new activa(white) as dated: 20/04/2013 From mansi Honda(mansi motors) ankleshwar .Gujarat. my INVOICE NO. IS 2013-14/R1/0000228 and CHALLAN NO. IS : 2013-14/R1/0000253 My vehicals reg .no: GJ 16 BE 3448 and CHASSIS NO. IS.- ME4JF501DD7169339 and ENGINE no is : JF50E70169392 after couple of months my activa is vibrating and abnormally jumping. So in second free service I mentioned this to honda service center, to check-out what's the issue indeed. After checking it they told me that its tyre related issue so, as per as tyre's menufecturer is TVS LTD. Service center have give me a letter in which service center mentiond as per as follow As per customer complain of jumping. After observation we found both tyre jumping in rough road so please take positive action at your end. My tyre no. FR:- Is :[protected] and RR:- is:[protected] So, as honda service center mentiond I reached to a shop(TVS LTD.) for further assist. But, unfortunately after testing TVS LTD. Told that its none of visible damaged on tyre so, we can't take any further steps right now, but for sure as visible there is problem in activa's rim which is obliing, so they will check tyre's again only after changing rim. So I called back at honda service center and HV talked with honda service center's manager who named. As Mr. Nimesh modi on his cell no. [protected] and inform him the issue. And ask for change the rim as well as its under warrenty. But, unexpectedly he refused my sentence before I finished, and said its none of our fault, we can't do any favour to change it.you must have to change it as per as paid basis only. Let me know who's responsibility to change the rim??? Even "Honda" is largest MNC, I can't understand how their associate partners behave like a local one.. Even they are in fault ... Ankit Prajapati 314, siddhnath society, nor. Kalamandir jewellers, Sevashram road, Bharuch 392001