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Kalamandir Complaints & Reviews

kalamandir.com
1.3
Updated: Apr 6, 2022
Complaints 32
Resolved
8
Unresolved
24
So far, so good. Kalamandir is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Kalamandir will keep up the work and continue to help more customers with their concerns even better 🤝
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Clothing, Shoes & Accessories
Rank #181-200
Kalamandir

Kalamandir reviews & complaints(32)

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T
Tulasi Yalamanchili
Apr 6, 2022
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I have ordered two banarasi georgette sarees online with Kalamndir. The one saree's height is only 100cm other one is normal height 120cm. I informed customer care service that the saree is too short for my height. The customer service arranged for pickup of the saree through Xpressbees courier services.

The saree was picked from my house on 24th March 2022. Its been 12 days since they picked the saree from Guntur to Hyderabad. They say they didn't receive the saree. The tracking shows that the saree reached its destination.

I requested more than 10 times to either to exchange the saree or refund the money.
They say they will initiate refund once they receive the saree. Between the courier company and Kalamandir they playing a drama not to refund the money. This is totally unacceptable. This comes under cyber crime. Please take action on this shop and save public from these online fraudsters.
Kalamandir customer support has been notified about the posted complaint.
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    H
    hemavikramreddy
    Mar 17, 2022
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    Address: hyderabad

    You sent damaged saree im very much disappointed
    Kalamandir customer support has been notified about the posted complaint.
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      L
      Ladygirl
      from Mumbai, Maharashtra
      Mar 7, 2022
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      Address: Thane

      I went to the shop during the women's day sale period. The collection was very beautiful. But the sales man was touching very weirdly while draping the saree.
      Not once but multiple times he touched which made me very uncomfortable and disgusting. They should hire the staff very carefully and train them how to treat customers.
      Its an irony how women are treated on women's day.
      It's my kind request to the owners to please train their employees.
      Kalamandir customer support has been notified about the posted complaint.
      Mar 07, 2022
      Updated by Ladygirl       This incident took place in Thane!
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        R
        Reshma Chatur
        Feb 14, 2022
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        I had received damaged saree for which I requested return, for return itself I had to chase them over phone for over month..very poor customer engagement.
        After pickup, it's been 15 days not refund given. When asked about the same they always ask from 2-3 days or tell us we have initiated check with ur bank.How come a customer check with even having any reference number of transactions. They are fooling around customer.and their hard earned money.
        Kalamandir customer support has been notified about the posted complaint.
        Feb 14, 2022
        Updated by Reshma Chatur         Without reference number
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          S
          suman bhadauria
          Feb 8, 2022
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          Dear sir I have ordered one saree from your site on 04 Feb 22. Order id is[protected]. But today till date it is not dispatched and I have not received any message regarding this. Sir it's my humble request to you that please share my order status so that i can trust on you.
          Kalamandir customer support has been notified about the posted complaint.
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            S
            Saidev pvn
            from Jaipur, Rajasthan
            Feb 4, 2022
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            On Wednesday evening only the parcel reached them then also they are not initiated refund unable to understand
            Kalamandir customer support has been notified about the posted complaint.
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              S
              Saidev pvn
              from Jaipur, Rajasthan
              Feb 2, 2022
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              The package is returned to them when they will refund
              Kalamandir customer support has been notified about the posted complaint.
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                S
                Saidev pvn
                from Jaipur, Rajasthan
                Jan 24, 2022
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                Till now they don't given any information about refund, and nothing about product
                Kalamandir customer support has been notified about the posted complaint.
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                  S
                  Saidev pvn
                  from Jaipur, Rajasthan
                  Jan 21, 2022
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                  They don't know how to send the courier also they're sending to different different addresses not to my place I don't know what the problem is, I want refund from them
                  Kalamandir customer support has been notified about the posted complaint.
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                    S
                    Saidev pvn
                    from Jaipur, Rajasthan
                    Jan 20, 2022
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                    [protected] I want to cancel this order and want refund, I paid online 10 days before but till date no information is there
                    Kalamandir customer support has been notified about the posted complaint.
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                      M
                      manisha.salian
                      from Mumbai, Maharashtra
                      Dec 11, 2021
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                      I have made the payments for 2 saree rs 2970 . While making the payment, the payment got deducted from my account but the order was not placed.
                      Now the team is telling me they haven't received the money inspect of sending them all transactions ids.
                      Kalamandir customer support has been notified about the posted complaint.
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                        N
                        Nru Ksh
                        Oct 15, 2021
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                        Address: Noida

                        Hi..I ordered a saree .order id is[protected]
                        They sent the defective saree. After several call saree return pickup done by kalamandir.on 22 september after thn I asked for my refund evrday day they say in 24 hr in 5 days in 7 days.Every poor customer service.Only they excuse our higher team will call you.etc etc
                        Now I am fedup ..😒 and this is mentally harassment for me .
                        How do you define 'sometime'?Is it 2-3 days? 7-10 days? 1-2 weeks? 3-4 weeks? Few months? Just passing generic statements would not help the aggrieved person. Refund my money as soon as possible
                        Kalamandir customer support has been notified about the posted complaint.
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                          @kanchi
                          from Jamshedpur, Jharkhand
                          Sep 28, 2021
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                          Website: Kalamandir.com

                          Have received a damaged product . . Had ordered a saree on 22 September but received a damaged product.
                          Kalamandir customer support has been notified about the posted complaint.
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                            R
                            Rakesh5a4
                            from Chennai, Tamil Nadu
                            Sep 15, 2021
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                            I ordered 3 Sarees on August 25 till now I did not receive sarees. I chat with kalamandir whatsup contact number but they are not responding. If it is cancelled money also I am not received at . Very very bad service. I thought kalamandir is a good name but why you are behaving like very irresponsible. My order ID is[protected]
                            Kalamandir customer support has been notified about the posted complaint.
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                              P
                              Poojitha M
                              from Nellore, Andhra Pradesh
                              Sep 9, 2021
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                              I haven't received any updates for my order[protected]
                              Kalamandir customer support has been notified about the posted complaint.
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                                G
                                gokul kalaskar
                                Aug 23, 2021
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                                Address: C7, 102, JSW township, zone 2, Jaigad, Ratnagiri -415613

                                I have ordered the Saree from kalamandir against order no.[protected] on dated[protected] and within 10 minutes same has been cancelled due to selected another one. But still the status shows order processing. And nobody replied the status about cancellation or refund. I'm really fed-up from kalamandir.

                                Regards,
                                Gokul kalaskar
                                Kalamandir customer support has been notified about the posted complaint.
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                                  A
                                  Ashwini Chandrashekar
                                  Aug 20, 2021
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                                  Poor customer support. Since I recieved same colour sarees I asked for return or exchange. But they don’t answer your calls or respond to emails. They say they don’t have return or refund but they mention in the videos that they have return. After calling everyday 10 to 15times they hardly pick once or twice but they say they will get back to me in 5mins but they don’t call at all. Never ever order from them. Quality is also cheap.
                                  Kalamandir customer support has been notified about the posted complaint.
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                                    M
                                    Merlinche
                                    Aug 19, 2021
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                                    Order No: #[protected], Order No: #[protected]. Please help me to get the product at the earliest.
                                    Kalamandir customer support has been notified about the posted complaint.
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                                      M
                                      [email protected]
                                      Aug 17, 2021
                                      Resolved
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                                      Resolved

                                      Address: Nellore

                                      I have ordered saree worth 3360 from online on 10/8/2021. Till now it's not dispached. In their website they mentioned 4-7 days shipping all over india. But it's not yet dispatched. How many times I am calling they told it will come. But no response. It's prepaid order. I ordered for varalakshmi puja, I thought it will come before varalakshmi puja. It not came. After puja I am receiving means what's the purpose of ordering saree. I cannot see this of problem in any other shops. Please help me. Don't treat customer this way. Next time how can we order from u. My Oredr number :[protected]. Please dispach or refund my money
                                      Aug 18, 2021
                                      Complaint marked as Resolved 
                                      It's not resolved. I didn't get any information from them. Not refunded also. I didn't see this type of fake company under a brand name
                                      Kalamandir customer support has been notified about the posted complaint.
                                      Aug 17, 2021
                                      Updated by [email protected]                                       Don't mark resolved without any response
                                      Aug 17, 2021
                                      Updated by [email protected]                                       Kalamandir team without responding they put as resolved
                                      Aug 17, 2021
                                      Updated by [email protected]                                       I[censored] resolved can u please share details
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                                        M
                                        Mamatha Pancheti
                                        Aug 16, 2021
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                                        I have ordered saree from kalamandir onlineon 9/8/2021 i received saree on 16 /8/2021 ( today). The quality of the saree is not good which the worth of 2310 rs. And minor damages noticed on the saree in pallu part. I have contacted support team but i didn't get any reply on that.
                                        Kalamandir customer support has been notified about the posted complaint.
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