Reference: Purchase Invoice No.CAR/25-26/10/75 Ref No: TG07YTR7168,
Vehicle: New Honda City MMC RDE ZX MT R(I-VTEC) BSVI-PH2/TG08AH 7290
Chassis No.MAKGN[protected]], Engine No. L15ZD2508613
I am writing to formally demand the immediate reimbursement/replacement of a new tyre on my two-month-old Honda City car, which burst unexpectedly after only 1500 km o[censored]sage. This incident occurred on 11:30 AM December 27, 2025, while driving on Chennai Bangalore Highway, posing a severe safety risk and indicating a manufacturing defect or deficiency in service under the Consumer Protection Act, 2019.
Details of the Issue: Vehicle purchased: October 25, 2025, from your showroom. Mileage at incident: Approximately 1500 km Affected Tyre: Rear Right Tyre Size: 185/55 R16 83 H, burst without any visible external damage like potholes, nails, or cuts
No prior accidents or misuse; vehicle under full warranty. Despite the vehicle's new condition, this tyre failure is attributable to a manufacturing defect, as confirmed by similar consumer cases where courts held dealers/tyre makers liable.
Your showroom is responsible for providing defect-free OEM parts, and failure to replace constitutes "deficiency in service" and "unfair trade practice”.
I request Immediate inspection and free replacement with a brand-new tyre of equivalent specification at your cost.
We have gone through mental agony, safety risk, and time loss due to this incident.
Kindly arrange this within 7 days (by January 6, 2026) failing which I will file a consumer complaint at the District Consumer Disputes Redressal Commission, Telangana ( R.R district jurisdiction), seeking full relief plus litigation costs, as per precedents .
Evidence including invoice, service records, photos, and expert opinion will be submitted. Please confirm receipt and action plan via email/phone
[protected]/[protected]@yahoo.co.in within 48 hours.
Enclosed are the Images for Reference/ Tax Invoice Copy/ Policy Copy issues at the time of Purchase.
Thanking you,
A Sai Kumar
Plot No 25, Road No 1, Anand Nagar,
Bandlaguda, Nagole, Hyderabad.
Mobile :[protected].
Vehicle Reg. No TG08 AH 7290
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