Honda Cars India Complaints & Reviews

I have purchased a brand new honda activa from a dealer in Trivandrum (Kazhakkuttom) in Dec 2008.

Now I am facing starting trouble with my scooter especially morning hours. When I am trying to start either way by kick or self it is not working. The start requires minimum 10-15 kicks even with/ without choke. I have given the vehicle for rectification at the same dealer, but no use. The problem still there.

br...

sir / madam,
i bought a honda dio from pragnya honda(a division of rasah exim ltd.) on[protected]. the vehicle no. is
DL 3S BB 9919, color:red. Within 4 months of purchase, problems started with it's self start, kick start and battery. Even after registering a complaint regarding the same in pragnya honda and subsequent action being taken by them, the self-start has failed to perform again. i request you to please look...

Would like to know after how many years one need to change the Carburetor of Honda Unicorn????
I was having starting problem with my Honda Unicorn and also it gets stopped after going few meters.
I called a service station person and asked him to pick the bike from my house.
After that I got a call from service station and I was told that my bike is serviced as I have told them but they are unable to set the mileage but...

I had purchaed a herohonda hunk from an authorized dealer named paraskar motors, akola (MH) at before the first service am fully satisfied by the bike, but after the service the complains are started. Mainly low avrage, gare shifting, body jurking, feel high friction on engine....

Hi sir
I purchased honda shine on 09-04-08 at Aadi honda, malakpet, hyderabad. From the date of purchasing my bilke giving me the gear shifting problem heavily .I went to the show room they are saying after first servicing every thing will be ok.
But total 5 servicing are completed but problem is still there.
In each servicing i use to gave complaint on it but no use.
Servicing center people are not even trying...

Hi,

I bought my Honda Unicorn in September 2008. It's just had 2 free services. The bike's performance has been excellent. But since the past few weeks I have been having problems with confused mileage. Why I say "confused mileage" is this. For a litre of petrol I would get b/w 52-56 km/ltr. But lately it has dropped to 40 km/ltr. I have verified the quantity of fuel to be 1 ltr at the bunk.
br...

Free service by PRATIK HONDA Navi Mumbai Vashi is purely fraud. They are simply fooling the users spoiling the name of manufacturer. Today I gave my scooter for free service .He informed me that I can collect my scooter at 4 pm . when I wen to collect when I received my bill it was Rs 652/- bill no 19717 for RS 252/- And unnumbered boll of Rs 400/- for cleaning the carbons Total kms of my scooter is 3520-only .How come deposit of carbons...

Dear Sir,

I bought a Honda Activa scooter from M/s VD Honda, Dwarka, New Delhi last Jan'2008 and until now the scooter was very smooth. I enjoyed my ride always.

However, when I went for 4th servie, I had already crossed the mileage by 1000 Kms. and hence the dealer, M/s Ganpati Automobiles, Gurgaon said he will do the 5th service. I was okay with it. After the service, the vehicle is giving strange noise...

Hi,

I have bought Honda unicorn in 2006( now 18, 000 km), now my bikes pick up is drastically reduced. can you tell me the reason for it and also what to do to increase the pick up.

The bike starts vibrating when it crossed 60 kmph. Please tell me what to do to stop these vibrations.

Thanks,
Anil...

My father is a heart patient and he bought Honda's Activa in October 2007. Since the day we bought it, we are facing problems with its self start. Even the Service Centre is not responding properly. they ask us to keep the Activa standing in its start mode for arnd half hour daily...This is the worst remedy for a technical issue.
Further, my father-in-law also owns an Activa. He too is facing the same problem. Till one year the...

AS I PURCHASE HONDA ACTIVA ON LAST, FIRST NAVRATRA BUT I M FACING A BATTERY PROBLEM AND I COMPLAINT MANY TIMES FOR THAT BUT THERE IS NO RESPONSE FOR PARTICULAR PROBLEM.
SUGGEST HOW CAN IT RESOLVE ASAP OR FROM MY SIDE IF ITS NOT SOLVED COMPLAINT IS LOGDED IN CONSUMER COURT....

I have honda activa. I facing oil leakage problem from last eight month. I am continously follow up with company regarding this. Company service is hopeless & company reprensatative are not empowered.

Still I am facing oil leakage Problem....

Dear Amaze Customer care,

I'M writing to claim warranty for my Amaze car battery, which has developed some issues. Below are the details:
Owner Name: Pradeep Kumar R.Bairwa
Dealer name: Cartec Motors PVT.Ltd
Invoice Number: NR/VEH/2425/0122
Date of purchase:[protected]
Batch Number: MAKDF554AR4401110
Battery Name:SF battery
Problem description: The battery is not holding charge, and I'm experiencing the battery not working property and operate not working position. To the battery is under the warranty so I m request to change the battery as soon as possible.

I'have attached a copy of my invoice for your reference. Please assist me with the warranty claim process.

Thank you for your prompt attention.

Sincerely
Pradipkumar R.bairwa
Mo: [protected]

My Honda Mobilio car TN57AR6166 was dropped for service at sree krishna automotives, hyderabad, madinaguda outlet on 27.06.2023 and 13.02.2024 for ENGINE OIL Leakage.

Even after two services still the engine oil leakage persists.

Today sundaram honda Raniganj, Secunderabad service team confirmed that there is no oil in the engine and the engine oil 6L drained completely, due to engine guard, the oil leakage is not visible for the customer.

No response from honda customer relation support team.

[Your City/State Consumer Dispute Resolution Center]

Respected Authority,

I am filing this complaint against Honda Cars India Ltd. and its authorized dealers, Ring Road Honda, Dwarka Sector 9 (Selling Dealer) & Ring Road Honda, Peeragarhi (Service Dealer), for delivering a defective infotainment system in my newly purchased Honda Elevate (Vehicle No: DL3CDC3991) and failing to provide a permanent resolution despite repeated complaints.

Complaint Details:
Complainant Name: [Your Name]
Address: [Your Address]
Email: [Your Email]
Phone Number: [Your Contact Number]
Vehicle Details: Honda Elevate | Registration No: DL3CDC3991 | Purchased on: [Purchase Date]
Selling Dealer: Ring Road Honda, Dwarka Sector 9
Service Dealer: Ring Road Honda, Peeragarhi
Manufacturer: Honda Cars India Ltd.
Nature of the Issue:
The infotainment system (Alpine) of my vehicle has been malfunctioning since purchase, causing significant inconvenience. The key issues include:

GPS Freezing & System Hanging: The GPS stops responding during travel, leading to missed turns and unnecessary detours of 5-10 km due to a frozen navigation system.
Malfunctioning CarPlay & Phone System: The system randomly freezes, making it impossible to make calls or use essential features.
Repeated Failure Despite Replacement: The dealer replaced the infotainment unit, yet the same issue persists, indicating a manufacturing defect.
Deficient After-Sales Service & Harassment:
I have provided multiple video proofs of the issue, yet Honda and its dealers refuse to acknowledge the defect.
Repeated dealership visits have wasted my time and fuel, yet there has been no commitment to a permanent resolution.
Honda’s technical team has visited multiple times at my workplace and home, disturbing my work and personal time, only to collect data without resolving the issue.
The dealers keep insisting on joint road trials but fail to explain why the video evidence has been ignored.
Neither dealer nor Honda is taking responsibility for providing a clear solution or compensation for the inconvenience caused.
Relief Sought:
I request the Consumer Redressal Forum to take strict action against Honda Cars India and its authorized dealers for selling a defective product and providing deficient service. I seek:

A permanent resolution to the infotainment system defect with a defined timeline.
Compensation for the mental harassment, inconvenience, and time wasted due to Honda’s negligence.
Reimbursement of fuel and travel expenses incurred due to repeated dealership visits and joint road tests.
Legal action against Honda and the dealers for failing to honor warranty commitments and providing a defective vehicle.

Hello

I brought honda elevate zx cvt from courtesy honda (lally automobiles india pvt ltd) in wazirpur delhi

Car booked on 7th December and delivered on 17 december.

After activating honda connect app at home i noticed purchase date is showing 7nov instead of December, warranty also already started and service already due.

Dealer said its technical error from honda connect, but when they sent me bill for accessories the warranty start date is same old November date.

Finally after complaining and a lot of arguments they agreed that they had ‘billed’ the car ‘to honda’ to ‘capture maximum discount’ for the car.

I have unreasonably lost 1 month of warranty, 1 month of honda connect subscription, 1 month worth resale value, and i still dont know if they sold me an old car or new.

Nothing was informed to me beforehand regarding this issue, this is a highly unethical malpractice by the dealer. That has not been resolved even after contacting Honda.

In return dealer said they will email from dealer id that they will cover one month warranty, and no other satisfactory response or evidence that is not an old car has been offered by dealer. They have also stopped replying to communication regarding this.

Its less about warranty loss and more about principle of fairness because hiding facts is just plain cheating, complaining directly to honda has been so far fruitless as well. Anyone who reads this i strongly urge you to stay away from courtesy honda (lally automobiles) any branch, and honda cars india as a company, there are much better options out there.

My car Honda Jazz TN 13 J 1767 was given for service on 14th Nov to Olympia Honda in Ambattur Industrial Estate. They were told to change the electric window module. They returned the car after 2 days saying they do not have stock. They then called later and said that they can replace this on 24th and asked the car to be given. An appointment was made for picking up the car. The driver showed up at 11.30 and picked up the car. I did not receive the car in the evening. When I called to day they said the car was given to the service person in the evening, yesterday and will be made ready today. Then the service person called and said it will cost me rs.6000/- odd. I agreed. I am told this job will take about 40 minutes. Why they need 2 days after following up vigorously to take the car for service. This is not the first time this company Olympia is defaulting. They do this every time. They do not store the location in their system. they call everytime to find out where to pick up. If we tell them it is the same place they picked up last time they do not know. Also to deliver after service they ask for location. This seems totally irresponsible considering they have a computer where this data can be stored. You are a Japanese Organization. You have systems. Please teach some systems to your dealers and service outfits.

Due to faulty workmanship during my car repair in Feb2024, Viva Honda Chandivali service center damaged my car's left side front door paint from inside and that eventually resulted into rusting. My car is not even 1 year old.
My car registration number: 23BH2780J

Even after knowing its their fault and car being under warranty, the dealer service center is not providing support for rusted part replacement. Instead to cover up, they are trying to take my car for patch work outside without my consent.

My vehicle is held with Viva Honda Chandivali service center for last 10 days (since 09/Sep/2024) and they are not willing to provide any support with the reported issue.

Their Service manager Mr. Suresh Pawar and Mr. Nandu Pote do not accept any calls. Their escalation Mr. Mahesh Sawant keeps calling me for physical visits and CRM Kavita Kanojiya is asking me back for the details of coverage of standard warranty. This is customer harassment.
Honda One-to-one helpline also does nothing, but sends me back to the service center.

I am really stressed and being skeptical if this dealer/service center really care for Honda cars' promises on quality and consumer support.

I am writing to express my dissatisfaction with the service I received at your Honda service center.
I brought my Honda Jazz to your service center for routine maintenance and requested that your staff check my keys, which were not functioning properly. It is expected for them to order new keys only if the existing ones could not be fixed by replacing the old batteries, that too with a consent post repairs check.

Upon collecting my vehicle, I was informed that your staff had placed an order for entirely new keys. This action was taken without first attempting the simple and cost-effective solution of replacing the batteries in the existing keys.

This decision is problematic for several reasons:

It significantly increases the cost of what could have been a simple battery replacement.
It disregarded my explicit instructions to check if battery replacement would solve the issue first.
It unnecessarily delays the resolution of my initial problem.

I request that you:
Not consider the order placed for new keys by the service agent.
Provide an explanation for why battery replacement was not attempted before ordering new keys.
Ensure that your staff follows customer instructions and repair process more carefully in the future.

As a loyal Honda customer, I expect a higher standard of service and better attention to customer requests. I look forward to your prompt response and resolution of this matter.

In my last paid service of car MH12LD0685 (registered under my brother's name Sunny Purswani) @crystal honda wagholi (Pune) which costed me approx 10K INR all of a sudden my front suspension have started making noise and are wobbling where in same was not the case of prior giving my vehicle for servicing. This observation was shared with me last year and things have been smooth with my car as I'm the single driver who drives this car. On pointing out the same to the crystal honda wagholi service advisor, he pointed out that last year we had shared the same and you have to replace the part. I reminded him that the same wasn't there before I gave my car for servicing, he started making false statements. I also pointed out to check with the driver who picked up and dropped my car, as he pointed out the same concern while dropping the car. But to my surprise the same driver disappears all of a sudden. Post that I did speak with the GM about my concerns and instead of providing me with the solution, he gave me an alternative of providing some discount on the labour charges for replacing the part.