Honda — service complaint hallmark honda panvel

Address:

Panvel

Dear Sir/ Madam,

I have a complaint for Hallmark Honda panvel regarding the service they are providing for My Honda City car MH 46 BE0138

I have given my Car to a body shop, they have taken more than 15 days to deliver the car stating the reason of COVID, when I went to pick the car on Monday 26 th july 2021, I observed serious scratches on my car. The PIC told me that they will rectify and deliver on Wednesday, 28th.

When I again visited the showroom today to pick up the car, I was shocked to see that the painting was done very badly and without the body shine, also observed other scratches on the car's left side.

They are not giving a firm commitment when my car will get ready, in the current covid situation I am finding extreme difficulty to reach the showroom everytime and no firm commitment from Hallmark Honda Panvel, further the response from the service provider is also not acceptable.

Requesting you take this note on priority.

Never expected such poor service from reputed company like Honda.

Awaiting your valuable response.