[Resolved]  Horlicks India — Horlicks quality and taste is horrible

Address:82 B Dena Apartment, Rohini Sector 13 New Delhi, 110085

I have purchased horlicks today, it tastes different like no fragrance, no taste and color is also brown and some hard substances are there.The product I bought today in horlicks box is not horlicks. What kind of cheating and fraud you are doing to the consumers, I am facing same issue again and again. And i guess many other people too, Its children consuming product I don't know as in what quality is being sold but its the Fundamental duty of state as well as companies to keep check as in what is being sold especially with children product and God prohibit if your this adulterated product is consumed by child alergic to non disclosed ingredient you are using then instead of it being wholesome nourishing drink it may become toxic drink. Kindly take this product from me .
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May 23, 2022
Complaint marked as Resolved 
Horlicks India customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2022
Horlicks India Customer Care's response
Dear Consumer,

Thank you for reaching out to us.

Please accept our sincere apologies for the inconvenience caused.

To help us assist you further regarding Horlicks, we request you to contact us on our toll free number[protected] or email at lever.[protected]@unilever.com

Our advisors will be happy to assist you.

Warm Regards,

Maria Shepherd
Levercare Expert
We’re here for you - www.hul.co.in/contact/
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