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Horlicks India
GlaxoSmithKline PLC
Customer satisfaction rating: 33%
48
COMPLAINTS
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Horlicks India Customer Care

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Address
Central Quality GSK Consumer Services
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

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Phone:
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30
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5

Additional info
Customer satisfaction rating
33%
Complaints
48
Pending
0
Resolved
16
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So far so good - The company responded to our notifications and is working on resolving complaints.

Horlicks India related photos (32)

Horlicks India Complaints & Reviews

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B
Dec 27, 2020
My self deepak Jha from Faridabad, we have found a small sand under Horlicks packet, this is unbelievable that how it is possible still it's surprising for us

Complaint Status


[Dec 27, 2020] Horlicks India customer support has been notified about the posted complaint.

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    S
    Dec 23, 2020
    We had bought horlicks super family pack two dats before. Yesterday evening while we were trying to prepare horlicks, unfortunately we Found worms in the prepared drink. And the left horlicks powder in the pack where also found with worms.
    Worms in Horlicks super family pack

    Complaint Status


    [Dec 24, 2020] Horlicks India customer support has been notified about the posted complaint.

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      K
      Nov 24, 2020
      I have purchased three 500g Horlicks classic malt from CSD canteen sulur (Batch No. 200318DC.PA) and I felt taste difference...
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      M
      Sep 27, 2020
      Recently i have purchased Junior horlicks of 500gm of Horlicks brand. The price for 500gm junior horlicks is Rs.209 (without any offers). The same junior horlicks and same quantity paked in cartoon box is Rs.273 & in plastic container is Rs.288. My complaint is how the price difference between plastic packet and cartoon box is Rs.64 for same product, type & quantity. And together is sold in a market. This needs serious action on the company as they are illegally declaring the MRP on their product. I have proof on that and i can submit if legal action taken on this company.

      Complaint Status


      [Sep 27, 2020] Horlicks India customer support has been notified about the posted complaint.

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        Please produce horlicks free from artificial sweetener and sugar. It will help people with diabetes, hypothyroidism and children. Sugar is bad for many reasons such as weight gain, blood sugar, bp, hypothyroidism, cancer risk and get hyper in mental diseases. Bad for children in overconsumption. Artificial sweetener is equally bad as it has got side effects and in children. I will be very thankful if you produce such product as my family has a problem of diabetes and hypothyroidism. It is just a feedback from my side.

        Complaint Status


        [Aug 07, 2020] Horlicks India customer support has been notified about the posted complaint.

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          Found a dead insect inside the horlicks 500g packet . I completed through email and calls no one responded yet . And is have share them photos and details as well
          found a dead insect inside the horlicks 500g packet
          Updated by Rishan Nambiyattil May 11, 2020 dead insect photo

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            We have bought a women horlicks which costs rs 299. It should contain atleast 400 grams but contains only 335 gms. Bottle...
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            C
            Feb 7, 2020
            I have bought horlicks today and i am shocked too see nearly quarter portion of the content in the container is missing. It...
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            N
            Sep 5, 2019
            On[protected] i purchased a horlicks jar of 200grams with bar code number[protected] with pakaged information as 190610daph...
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            J
            Aug 30, 2019
            The horlicks i bought here in an indian supermarket has sand like material that settles down when i mix in milk. I had noticed...
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            A
            May 17, 2019
            Hii my name is arun dinkaran and i live in bangalore. I am 19 now... I am drinking horlicks lite from past 3 months... But...
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            H
            Oct 5, 2018
            I bought mothers horlicks for my pregnant wife and the first time when we were opened only we found the worms which are harmful...
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            1
            Aug 15, 2018
            It's been a week and i have identified bugs in horlicks i purchased, same happened in my last purchase after a month. Horlicks...
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            I bought Junior horlicks stage 1 in Medplus pharmacy 2 day s back for my baby and the first time when I put in the milk I...
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            K
            Mar 11, 2018
            I bought woman horlicks for my pregnant wife and the first time when she put in the milk she found a worm (With white body and little black on head).
            This is so unhygienic and could have damaged my wife and the kid.. I want to lodge a complaint against the company in real and make sure they are punished well.. If any one know which is the right place to go please let me know.
            [protected]@gmail.com

            Complaint Status


            [Mar 11, 2018] Horlicks India customer support has been notified about the posted complaint.
            Please contact your area District Designated Officer (Food Safety) for filing complaints.

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              P
              Mar 8, 2018
              Dear Authority, my baby is 2.5 yrs old and I am giving Junior Horlicks for growth. While we have checked care fully found...
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              S
              Feb 13, 2018
              Respected sir/madam
              I would like to bring to your kind notice that the chocolate horlicks that we had bought from nehru stores - v. S. Mudali street, saidapet. Was not smelling and tasting like our regular chocolate horlicks. The authentic taste of our horlicks was missing. It smelt and tasted like boost. For your information we do not like boost and we just love horlicks. And we have been regularly buying chocolate horlicks for my daughter now for 6-7 years. So we had returned the pack to nehru stores along with a hand written letter to be handed over to the distributor for your kind notice. Unfortunately this issue that happened in mid december has not been solved till date. Please help us by taking the required action at the earliest. Awaiting your kind reply and action.
              Thanking you,
              Yours truly,
              B. Sai archana

              Complaint Status


              [Feb 13, 2018] Horlicks India customer support has been notified about the posted complaint.

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                R
                Feb 10, 2018
                Meri shop hai arvind madicos kai naam sai vishnu garden khyala new delhi 110018, but mare than 1 year sai horlick ki supply...
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                I have purchased horlicks 500gms bottle and when I opened it it is mixed with 70 percent of sugar and I have purchased one more bottle from other shop also it is also mixed with sugar the quality is very cheap now I have also purchased 5rs packet it is coming nail Polish smell and ten rupees packet is also filled with lots of sugar so please check the quality before sending to market

                Complaint Status


                [Feb 10, 2017] Horlicks India customer support has been notified about the posted complaint.

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                  Purchased recently Horlicks pack of 500 grams from DMART store in Mulund. The product contains small stones and other materials....
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