[Resolved]  Horlicks India — It dont gives original test and it look like dusty(heterogeneous)

Sir/Mam
I am Mohammed Modassir from Nawada district of Bihar .
I bought a Horlick pack of 500g from a supermarket nearby my residence.
After opening that pack to take it with milk, the Horlick didnt give Original Taste and it seem to look dusty.

So i inform the manager of the same supermarket to take action regarding this.
They suggested me to register a complain then return the product
which i paid at supermarket.

I want my compensation i.e the cost of the pack.

Product details-
Classic Malt
Batch No. : 201214NB3B
MRP. : 229
Weight : 500 gram.

I hope that you will resolve my query soon.

Thank you.
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Aug 5, 2021
Complaint marked as Resolved 
Horlicks India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mohammed,

Thank you for reaching out to us.

Please accept our sincere apologies for the inconvenience caused.

Be assured that all our products go through stringent quality checks before they are released in the market.

To help us assist you further regarding Horlicks product, we request you to contact us on our toll free number[protected] or email at lever.[protected]@unilever.com

Our advisors will be happy to assist you.

Warm Regards,

Omkar Pawar
Levercare Expert
We’re here for you - www.hul.co.in/contact/

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