[Resolved] Housefull Furniture — DENIAL TO REFUND AGAINST ORDER CANCELLATION
C
Chanchal Talwar
from Rajpura, Punjab
Address:
Mumbai City, Maharashtra
Dear Concerned,
I placed an order for a wardrobe of value 27500/- approx last night but later discovered that the size of wardrobe is too high for the doorstep height of my rooms.
I called their customer care many times and they told me that I could not cancel the order but can only select an alternate product. In their terms & conditions, nothing is mentioned that orders cannot be cancelled. As per me, modifications are possible within 24 hours and cancellation is also a modification.
This is just money making and FRAUD.
Please help me get my money back.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved
Housefull customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2015
Housefull International Furniture Customer Care's response Hi Ms Talwar,
I apologise for the inconvenience caused..
I would request you to please help us with your HDC # or Order # so that we can get the details and resolve your issue.
Awaiting your reply.
Regards,
Anees Shaikh
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment