[Resolved]  Housefull Furniture — DENIAL TO REFUND AGAINST ORDER CANCELLATION

Address:Mumbai City, Maharashtra

Dear Concerned, I placed an order for a wardrobe of value 27500/- approx last night but later discovered that the size of wardrobe is too high for the doorstep height of my rooms. I called their customer care many times and they told me that I could not cancel the order but can only select an alternate product. In their terms & conditions, nothing is mentioned that orders cannot be cancelled. As per me, modifications are possible within 24 hours and cancellation is also a modification. This is just money making and FRAUD. Please help me get my money back.
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Complaint marked as Resolved 
Housefull customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2015
Housefull International Furniture Customer Care's response
Hi Ms Talwar, I apologise for the inconvenience caused.. I would request you to please help us with your HDC # or Order # so that we can get the details and resolve your issue. Awaiting your reply. Regards, Anees Shaikh
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    Housefull International Furniture Phone
    +91 22 6723 9800
    +91 22 6723 9786
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    C3, Plot No. 15, Lower Ground Floor, WICEL, MIDC, Main Gate, Mumbai, Maharashtra, India - 400093
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