| Address: | Mumbai City, Maharashtra, 400093 | | Website: | www.housefull.co.in |
I purchased a DOME - TV WALL Unit from Housefull Furnitures on 5th February, 2016, which was my first purchase from the online store, with a committed Delivery and Assembly by 17th February, 2016.
This company delivered my furniture in a damaged condition with missing hardware parts. I immediately raised a complaint along with photograph proofs and got a standard reply that an official will visit and complaint will be resolved by 21st February, 2016.
An offical visited on 21st Feb and noted all the damaged parts and items. Then confirmed that things will be arranged at the earliest.
As soon as he went, in the evening I get a mail for successful delivery and installation of my furniture. When i follow up with customer care, they say there was no complaint and everything is fine.
They are conducting such large scale fraud with such arrogance and do not offer any refunds. Pls beware of such online portals offering cheap products. In the name of cheap deals, they loot your hard earned money.
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