[Resolved] Housefull International Furniture — Bad Product and declining Warranty Services

Manish_Agrawal

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

Hello Sir, I have purchased a Double Bed Last year from Housefull Furnitures. As per the terms and conditions, the product was under warranty till 1st March 2015. On February 23 2015, I have reported some issues with the bed: 1. In one of the plank, the ply has burst open from one end automatically. 2. One of the side ply has started breaking from mid. On reporting the issue, I was told: 1. THe product is not under warranty 2. ALthough the defects are Manufacturing defects but still I am being charged a big sum of money 3. NOw their, customer care representative, also dont talk nicely. THey will neither transfer your call to Supervisor, nor will they try to provide you a solution. Request you to kindly help me Regards Manish Agrawal

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Complaint marked as Resolved

Housefull International Furniture customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2015

Housefull International Furniture Customer Care's response Hii Manish_Agrawal, I apologize for the inconvenience caused. I hope your issue has been address but in case its not then I would like to request for your order number or contact details so that we can speak and resolve the issue with regards to the product purchased by you Awaiting your reply and details. Regards, Anees Shaikh.