Housefull International Furniture — Bookcase Shelf received in damaged condition

Address:	Mumbai City, Maharashtra
Website:	www.housefull.com

I had ordered a book shelf case 3 months back from their online website. The delivery of the product was super delayed. After calling them for around 20 times I was able to track down the shipment. The product received was defective in a worn out condition. 3 of the components were completely shattered and broken. I raised a complaint and till date it has been around 1 and a half months and no action has yet been taken. This is the worst customer service I have experienced. Customer care will make false promises. The logistics and shipping is pathetic with absolutely no tracking. The assembly provided is out of control and you have to track down the vendor with lot of pains. After making the payment around 3 months back the received components are wasting away with no action taken. I would highly recommend to never buy anything from this company.