[Resolved]  Housefull International Furniture — PRODUCT STILL NOT YET RECEIVED AFTER 20 DAYS

Address:

Mumbai City, Maharashtra

Order Nos - 56985 & 56987 - HORRIBLE SERVICE - PRODUCT NOT RECEIVED I had placed my order on the 18th & 19th of Oct 2014, to which I was told to re-order to make my payment online, which was done on the 21st of Oct 2014, I was supposed to receive the products within 7-11 days, however it has been 19 days & I haven't received the goods paid for. I was promised delivery by Rahul Ingle on the 5th of Nov, then when I called on the 5th, i was informed i will get the delivery for both my products on the 8th or before the 11th of Nov 2014, yesterday on the 9th of Nov, I received a call from Housefull call center, spoke to Rehan & Jaganath, (Report to Akshay Majumdar) who informed me that I will receive the products only by the 16th of Nov 2014. They were absolutely rude & not listening to what I was saying, they kept puttin my call on mute & hold and ignoring what I had to say, I had to scream & keep repeating as they were not bothered to listen. When I asked them to cancel my request & return my money, they very conveniently hung up without informing. I did not receive a single call after that, however when I initially placed my order I would receive a call couple of times everyday for the payment, which i finally did on the 21st of Oct 2014. It is very clear that Housefull company will call up & follow up everyday for the money, but will not deliver the products on time. horrible, disgusting service that I have received And nobody from Housefull department is willing to help with the cancellation. I am forced to pay for a product which I have not received and I'M NOT WILLING TO WAIT ANYMORE. I want to cancel my order & want my money back in my bank account but there is no help. Regards, Aarti Dabholkar [protected]