Housefull International Furniture — Repeted fungus comming on 2 door wardrobe (my shipment reference #[protected] | |||||
In August 2015 I had purchased 2 Door Wardrobe (my shipment reference #[protected]. Since last couple of months allover the wardrobe some kind of fungus is coming (attached images). After cleaning the same it comes again. Tried to contact Housefull customer care but nobody is taking the call. Finally I emailed them my concern. The following is the reply I got from House full. As per them polish needs to be done and they will charge me Rs. 600. Paying Rs. 600 is not an issue but I don't understand one thing that why polish needs to be done on the sunmica when the wood quality itself is bad. Since then I am writing to Housefull for the reply but no body is responding. I tried to call but nobody is taking the call. Only one tape is played "ALL OUR REPRESENTATIVES ARE BUSY". QUOTE Hello Mr Singh, Greetings from Housefull!! We have received your mail . And also forwarded it to the concerned team .We will raise a complaint for you but it would be done on Chargeable Basis . For polishing you will be charged Rs 600/- . Should you require any additional assistance, e-mail us at [protected]@housefull.com or call us at[protected]/9786. Our care team is available to serve you Monday to Sunday from 10:00 am to 7:00 pm UNQUOTE Was this information helpful? | |||||
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Housefull International Furniture customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
I have booked and received the frniture.. nut still assembly not done.. noboddy turned up for assembling the furniture.. I ordered it for diwali... and still awaiting the help. I tried to call the call center but every time it is busy.. Please help or i will cancel the order.
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+91 22 6723 9800
+91 22 6723 9786
C3, Plot No. 15, Lower Ground Floor, WICEL, MIDC, Main Gate, Mumbai, Maharashtra, India - 400093
They also say that it is not possible to cancel the order right now