[Resolved] Housefull International Furniture — Wrong product ordered by sales staff more than 30 days stuff not installed | |
15th October went to Housefull Bangalore store @ marathahalli, the sales staff ordered product with a different specification. Later when i realised they have ordered a different product, went to store for replacing the same with correct specification. Sales person said this order is shipped cannot do any thing, informed me to contact the Housefull Head office. He was ensuring to secure his position was correct and informed me don't come to me again with the problem and he wont be able to help out. 22nd October i have written a complaint to Houseful mail id given in their website, no one has responded to mail. I tired to call the number given in the website around 4 to 6 times no one attended the call. Again i written a mail to housefull that also remain unattended. 31st October they delivered the product(wrong specification) to my address. Having paid the money with installation charges on 15th October itself, i though of go for installation. Since then i am chasig up both store and number provided in the website and through email, shave not received any response from them. I got another mail Id from this website and i sent mail to that mail id and next day i got mail from Mr. Silivia Rodigues that the product will be installed with in the 2 days, more than one week over no one turned up till date for installation
Housefull is cheating customers by giving incorrect numbers in their website and also providing the wrong mail id''s in the website. They never bothered about the customer feeling. They are not dealing the in the specialised products, the products which they are dealing are widely available in the market. Hence my warning to other customers pls don't purchase product from housefull, instead go with some reputed shops/dealers.
They have collected 100% advance on the date of booking including installation charges, delivered the wrong product, one month over still not installed, can you pls help on this.
Sreejith, Bangalore Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Housefull International Furniture customer support has been notified about the posted complaint. | |
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+91 22 6723 9800
+91 22 6723 9786
C3, Plot No. 15, Lower Ground Floor, WICEL, MIDC, Main Gate, Mumbai, Maharashtra, India - 400093
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