Housejoy.in — Samsung Microwave part replaced without my knowledge

Rupali Sekhri Chopra

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600117
Website:	Housejoy. In

Not at all trustworthy. Not at all prompt. .they do keep their words.To repair my Samsung Microwave combi. the service person took the Microwave to the service center. .after 2 days he turned up replying that one part has to be replace.otherwise it wont work. .Later as I found their service that I cannot trust on.i decided to call the Samsung technician.he opened the machine and to mysurprise. .the Macinetron has been repaced by some other companies Macinetron part without informing me.As well as some PCB and Trasisters are missing from the display board.He took the service charge n left .i do not recommend this service to anyone. After booking the service theost annoying this is with the housejoy is .They call you dor more than 100 times and that too anytime day or night. .and that too from different different person.disturbing your life.

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HouseJoy.in customer support has been notified about the posted complaint.

Apr 17, 2017

Updated by Rupali Sekhri Chopra Not at all trustworthy. Not at all prompt. .they do not keep their words.To repair my Samsung Microwave combi. the service person took the Microwave to the service center. .after 2 days he turned up replying that one part has to be replace.otherwise it wont work. .He took the service charge and left..as I found their service ..on with I cannot trust on. I decided to call the Samsung technician.he opened the machine and to mysurprise. .the Macinetron has been repaced by some other companies Macinetron part without informing me.As well as some PCB and Trasisters are missing from the display board .i do not recommend this service to anyone. After booking the service the MOST annoying thing with the housejoy is ..they call you for more than 100 times for your cinfirmation and that too anytime day or night. .and that too from different different person.disturbing your life.