Hp — About getting the worst service response by HP and not resolving the issue

Address:

Building no 45, lane 6, canal road, Karvenagar Pune

Hello Sir,
I Devendra Suryawanshi, purchased HP Pavillion Gaming laptop -15-ec1025ax recently, but facing the cursor issue (only when charger is plugged into device) since last 2 months.
(Product Number- 183J5PA
Serial Number - 5CD1295M2G)

I contacted hp whatsapp support twice. And also submitted my laptop thrice in service center (JM Road Pune) for the same single issue, still hp service center is not able to solve the problem. What kind of service are you providing? This is the worst experience I have ever faced in my life ever.
I submitted my laptop in service center for more time than I have ever used. Contacting hp services for 5 for times and still the problem is not solved. I had to compromise with my work and projects due to the irresponsible work done by hp service center. Even the mobile numbers given by hp service center, they hardly response to the calls. I patiently waited but now it has crossed the limit of my frustration level. Enough is enough and soon I'm going to file a consumer forum case. It seems like rather than resolving the problem..hp service center is more interested in testing my patience level.
Thanking you.