HP Customer Care — Laptop-15sgr0011AU

Case number:[protected]
Our laptop is not switching on, it is showing preparing automatic repair but it is not processing. Sometimes it is not even showing preparing automatic repair it is just showing the starting screen like hp is written over there and that loading round dotted circle.
Since the last three days we are contacting the customer care but they are not resolving our problem. Daily we are talking for about 1-2 hrs and at the end they all just said that we'll get a call arranged by them but never received one.They also said that they'll send a technician but didn't sent him. Instead we just called them everyday by ourself still they don't resolve our problem.
Our laptop is UNDER WARRANTY PERIOD
Kindly fix it ASAP, send the technician.
Otherwise replace it.