Hp — Deficiency in service

On 28.12.2021, I had lodged a complaint to yout customer service center toll free number regarding the issue of my hp laser jet printer which was registered as issue No.[protected], Case No. [protected], Serial No. CNBRP4J2VC. But even after the lapse of almost 2 months my printer yet not repair causing huge financial losses to me.
Whereas in one occasion a technician of hp from Dibrugarh Assam had contacted me and asked me to send the printer to Tinsukia for repair but Without providing any address details.
As such the negligent act on your service provider cause financial losses to me ad such I am earnestly request you to look into the matter as earliest or else I will compel to initiate necessary legal action before the Consumer Court.
With regard
Kumar Dorjee, Advocate
Contact No. [protected]
Add: Advocate Chamber near Oshine Hotel Tezu, District Lohit (Arunachal Pradesh) 792001