Address: | 500040 | Website: | www8.hp.com/in/en/home.html |
I recently purchased a hp color laserjet m281fdw printer in america and brought it to india. The device isn't powering on, and i have been told that the low voltage and high voltage power supply are faulty.
First, when i called the hp service toll-free number, i was intimated that the device was covered under warranty in india. However, when i brought the device to a hp-authorized service center in secunderabad, telangana, i was told after 2 days of back-and-forth that the device was not serviceable.
A product that's under warranty should atleast be servicable at my personal expense, but the response from both the customer support team and the service center has been extremely frustrating. Was this information helpful? |
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