Hp — festival offer

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Redemption reference code noho552484no. My notebook was purchased on 9th nov’19 and redemption code was generated after due approval and l had paid the remaining balance what is the status of my order as i have already paid the required amount. After my complain you had assured me the product would be dispatched by 15th dec’19 but as of date there is no news from your end. This is highly unbecoming of a reputed company like hp. False promises may invite legal implication.
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