[Resolved]  Hp — festive offer of 3 year free warranty

Address:

Hyderabad, Andhra Pradesh

Ihave purchased hp pavilion15-E009TU model laptop from hp on 28th august, 2013. I registered my purchase on system on 2nd september and got acknowledgement from hp having registered my purchase. I downloaded the terms and conditions for availing the free gift of 3 year warranty. The terms and conditions say that I need to forward the documents light ID proof, copy of invoice and original bar code on the box to solutions, delhi so as to reach them before 20th of october, 2013. accordingly I have sent them and acknowledged having received on 9th october, 2013.

Immediately i got my gift registration on the system and to my surprise, it has been mentioned that the documents have not been received on time. very surprisingly, the due date of submission is 20th oct whereas the documents reached them by 9th oct itself. do you think it is delay.

in view of the above, you are requested to kindly look into and update the free festive gift of three year warranty.

my details are as follows:

name : ramana murthy
date of purchase : 29th august, 2013
date of registration of purchase : 3rd september, 2013
date of submission of documents : 9th october, 2013
product name : hp pavilion laptop model 15-E009TU
sl.no of product : 5CD3260N11
redemption code : 6528655
address: flat no 501, jyothi indra ne apartments, srinivasa nagar colony, dr. a s rao nagar, hyderabad
mobile no: [protected]

As per terms and conditions, the documents are to be received by solutions before 20th of october and I have sent them by 9th of october, I have fulfilled all the contractual obligations, I request you to update the free warranty gift of 3 years on the system.

plz do the needful

with regards

ramana murhty vv
sr. dy general manager
bharat electronics, under ministry of defence,
hyderbad
email: [protected]@yahoo.co.in