[Resolved] Hp — hp hp india - back to college offer 2019

[Resolved] Hp — hp hp india - back to college offer 2019

K kunal135

I bought my hp laptop with back to college offer in august, 2019. I registered for the offer online after a few days and paid 5097 for all the additional things. I was told that i will receive the bang & olufson beoplay h4 headset within 4-8 weeks maximum. It has been more than 6 months now and i have still not received the headphones. The customer care representative says it will take more time and the inconvenience is due to issues in importing it from another country. Even though the same headset is available in india, they are not delivering it. Bad customer service. Please resolve this issue as soon as possible. This is my redemption code: ysqt942397ys Was this information helpful? No (0) Yes (0)
Mar 2, 2020 Complaint marked as Resolved HP India customer support has been notified about the posted complaint. Verified Support Jan 31, 2020 HP India Customer Care's response Dear Kunal, I am sorry for the delay and inconvenience caused to you. As per the update, your case is already escalated to the concerned team and they will connect with you. I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit the HP technical support website (www.hp.com/in) Please visit the HP Support Forum www.hp.com/supportforum for further help. Thank you for your support
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