Hp — HP Ink Tank Printer_ Unavailability of After Sale Service | |||
Ref: HP Printer sl. no. CN8AA4G4QQ. SUB: Unavailability of After Sales Service My printer is purchased one and half year ago and now it is out of warranty. It needs to be serviced but I am unable to arrange the same on payment basis. Each time I call the HP customer care, I been given a number to contact the HP world service centres at Bangalore and told to contact them. I have got five different contact numbers that I have received in five consecutive calls I have made to the HP customer care, but unfortunately none of these numbers are working and I am unable to make the service request. Sharing this information, I wanted to register a service request with the HP customer care, but even the HP customer care denied to do so leaving me at my wits end. Finally I wrote email to HP describing the problem faced only to get a reply that "Thank you for sharing your concern. We regret for any inconvenience caused to you. We will be happy to provide our best in class service. For any further query, please contact our 24X7 Customer Care team via: WhatsApp : +[protected]. Toll free number:[protected]". These were the same number which does not take service request and only provides details of HP World phone numbers (which does not work). Was this information helpful? | |||
HP India customer support has been notified about the posted complaint. | |||
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