HP India — 1 week old laptop not working after installation of drivers

Address:	Ghaziabad, Uttar Pradesh, 201014
Website:	www.hp/support.com

Dear sir/maam,

I am really fed up with the hp services and need to take a very stick action against it, you have world's pathetic customer care that did not help customer at all...

Now that i have this product with me serial number : cnd72461ry.
I called up on the hp service center to installed the window in my laptop, but they refused the installation of window in the laptop and she suggested me to contact the local retailer to installation of the window in my brand new laptop, even informed me in service the center they also charged me for window installation.

At first place i wouldn't have brought the laptop if it didn't have os or window installed. And how come your executive is misleading the customer.

However, after the installation of window 10 in laptop, many drivers are also not supported in the laptop, again i have connected with hp customer care team i spoke to this assistant called soumyadeep, he sent me 3 drivers for the installation.

I have installed all the drivers which soumyadeep sent to me though mail, but after the installation of all drivers my bluetooth icon has been removed automatically and attached problem occurring in my laptop, and my laptop automatically restarted every 5 mins.

I have written a mail to mr. Soumyadeep on 25th aug and informed the complete issue (On same email id), in the evening i have received the call from different executive and he suggested me to update some software in the laptop, but problem not resolved, he promised to call me next day to resolve the pending issue.

But today (26th aug) i have received the call from soumyadeep and he refused to solve the problem from their end and suggest me to connect me with local retailer to install the window again... I have clearly informed him before the drivers installation my laptop was perfectly in working condition.

But he just putted my call on hold and after that transferred the call to mr. Anirban.

When i was connected with mr. Anirban, he was very rude and even dont want to listen me, just refused to solve the problem, i was totally pissed off, and not believed i had called on hp...
Received the call from :[protected]

I feel cheated by hp service provider, customer buy the hp laptop and hp never address their issues later.