HP India — 1180 series laptop not charging

Ashish Gadre

from Noida, Uttar Pradesh

Address:

Kothanur Bangalore 560077

Purchased around 8 months back 1180 convertible
Past 2 days facing problem of not charging the battery when operating laptop ( showing white light -!: and no increase in battery % )
After we put the screen shut ... it’s starts charging ( showing organgw light ) and % battery increases
Also personally I feel that the pin is not getting in completely

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HP India Customer Care

Verified Support

Hello Ashish,
Thank you for reaching out to us, I understand that the unit has a charging issue. Not to worry, I will certainly assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
Full Name:
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Alternate Number:
Email address:
Serial Number of the HP unit:
Product Number of the HP unit:
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Description of the Issue you are facing, so that I can assist you further.
^Dilip