[Resolved] HP India — A complaint against company and service center and his ex employee

Sahil Dhir

Address:	Ludhiana, Punjab, 141003
Website:	www8.hp.com

Hello sir
i am sukhpal singh from ludhiana.i bought a hp latop 15-R202TX, on 30 November with adp support .dear sir i am live in Australia and my brother is in india, in some circumstances my laptop was damaged in month of January and i was claimed in month of February.but at a claimed time your service center can't repair my laptop properly my screen was damaged at that time, and your employee said that its company fault claim it after 2-3 months.
sir now your company serrive center tell that my brother can't claim because company terms and conditions changed and also your employee is resigned.
also when the time of purchase your disputer can't tell me any terms and conditions.
dear sir your company service centre disturb my brother so much.
now at the time please i want talk with your senior executive and please resolve my problem because your company employee damage my laptop not me now i would spend a lot money to repair, kindly help my brother
or if you not able i want to take a leagal action
my case id is [protected]

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Jan 4, 2017

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2016

HP India Customer Care's response Hi, Thank you for choosing HP, I am sorry you had this experience with us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com so that we can reach out to assist you directly. Thanks.

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