[Resolved]  HP India — after sales service : hp spectre 8/256gb (so-called) "premium" laptop

Address:

New Delhi, Delhi, 110024

I am a criminal lawyer. I bought an hp spectre laptop 8/256 gb in november 2016 in india. Little did i know what murky after-sales service waters i was wading into. Battery life promised was 10-15 hours. Actual : not more than 3 hours, tested thrice by the visit of your service team. Confirmed by them in writing. They promised me (In writing) a full refund. When i acted on the promise, they withdrew. That's cheating - a felony in india, 7 years imprisonment. I was promised a spill-proof laptop. Now that water spilt on the keyboard, i am told the motherboard is no good. That's another count of cheating - as i said, a felony in india. I wanted ssd hard disk removed so i could retrieve data. I was told that hp india not only does not have the external casing for the ssd hdd, so i now can't retrieve my data unless i spend a fortune on the motherboard, but does not even know the specifications of such a casing so that i can buy it elsewhere. This is a premium-product support experience??? Lmao!!! Your india head (Service) suresh babu and his # 2 babban kumar are clerical level persons masquerading as senior business executives. Babban kumar i phoned him 17 times yesterday and day before, 3 smss, he refuses to pick up his phone. Now, i am broadcasting all this on twitter. And am buying a dell xps. Goodbye hp! And good riddance! See you in criminal court! 7 years imprisonment! Boy : that sure sounds good!!!

Deepak khosla
Advocate
[protected]@dandklaw.in
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