HP India — against unsuitable behavior of hp world center officials | |||||
I have an hp laptop from past 6 years. Today[protected] morning, i visited hp world store in uttam nagar, new delhi and asked for a new battery. The official saw my laptop and suggested a service also, which i too approved off. When i asked them the prices, they said rs. 4400/- for the battery and rs. 3304/- for hardware servicing. The prices seemed a bit high. When i confronted them, they said go where you get your price, we won't do it here. So, i left the place as i had a service sometime back from an hp center for just rs. 600/-. Later on, i got to know that the mrp of the original battery piece is rs. 3999/- only. Can you confirm the prices, and if my claim is correct, ask them to offer their services at regular prices in future. I had to travel next 15 km for another hp retailer and get the product. Was this information helpful? | |||||
HP India customer support has been notified about the posted complaint. | |||||
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