HP India — al010tx laptop | |
I am really very sad to write to you but I am completely frustrated after my experience with the HP service center located at Ludhiana, Punjab, India. I had issues with my laptop from past month, it used to hang whenever i tried to move it. I contacted the service center, although any sane person can understand that it is a hardware problem, they said it is software issue and asked me to order recovery disk. I ordered and in the meantime my laptop stopped working and again I went to the service center and this time they told me that motherboard needs to be replaced and they took 2 weeks for the same. The next day I got my laptop was repaired, I tried to reinstall windows from the recovery disk, I ordered earlier. I was facing error 0XFFEE018 and again I contacted the service center. This time they kept my laptop for two days and then told me that they do not know how to solve the issue and it will take them a week or so. I am really frustrated after all my loss due to this. I have bought premium laptop of HP hoping to have good experience Although my product is in warranty, I am facing such difficulties. I am scared that I will not be able to buy any HP product if my experience with HP does not improve. Was this information helpful? | |
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