HP India — Asking to Pay Money for In warranty Product

Address:

TVS Electronics LTD, Jayanagar,Bangalore,560011

Dear Team,

There are screen bleeding issue in my laptop, I have visited the customer care, but they are asking me to pay for it and not considering the product in warranty,
I have not used laptop from last six months as I'm using office laptop for my work.

Kindly check and do the neefull.

SN-CND8378GTW
Product SN-5AY2SPA
Name-Sk Jawad Alli
Mob-[protected]
Email-Skjawad1992Gmail.com
Complaint Number-38303
Complaint Place-TVS Electronics LTD, Jayanagar, Bangalore, 560011