HP India — Bad after sale services | |||||
I srajan gupta purchased an hp laptop on dec 2015, which comes with 1 year onsite warranty. After i found some problem with its display i went to hp service center jabalpur 40km away from my town sihora to get it repaired, they not even listened my problem by saying that you should register your complain on hp number, we will come your home, i called hp number, they told me to send the snapshot my screen, as i dont have a very good camera i cant send them a clearer snapshot, so they said your complaint cannot be registered you directly visit hp service service center, there is no provision that we cant visit there directly. Moreover on hp website it is written service centers are both carry in and on site type. Was this information helpful? | |||||
HP India customer support has been notified about the posted complaint. | |||||
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You shud, ve control over service center as rs 1528 has been asked from me as visiting charges that is too much