[Resolved] HP India — Being Cheated by an Authorised HP Retailer by not providing original windows license key

Sd10

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 400601

Dear Sir,
I had purchased a laptop from Creative Computers(PAN No AFMPM3297E) at Jambli Naka, Thane in August 2015. However since I have purchased I was facing many issues which I later came across that my original license was not provided to me. Please cancel his dealership so that HP brand name is not spoilt by such cheater dealers. I have been Facing a lot of difficulties and since I trust HP brand a lot it is my earnest request to take legal action and cancel his dealership in thane and other areas

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Mar 5, 2017

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Dec 27, 2016

Updated by Sd10 Sorry its August 2016

Dec 27, 2016

Updated by Sd10 I had purchased laptop in August 2016 and its only four months that I have been facing many issues. Since it is the first ever laptop I purchased and looking into the mental and physical hardships I am facing please consider my request to cancel his dealership. Also I shall be approaching HP Customer Support for queries pertaining to my new laptop. Please consider the same as I am very much frustrated on that Dealer

Verified Support

Feb 01, 2017

HP India Customer Care's response Hi, I am sorry about the inconvenience you are facing. Can you please email your contact number, previous case number (if any) and serial number of the product to hpsupport.[protected]@hp.com so that we can reach out to assist you directly? Thanks.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Thank you for your support.

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Comments

taj ali

from Delhi, Delhi

My printer hp deskjet gt 5810 is photo copy problum

HP India Customer Care's response, Jan 3, 2017

Verified Support

Hello Taj,

I am sorry to hear that you are having technical difficulties with your HP unit

I will be more than happy to help you. Please share your phone number, email address, HP unit serial number, product number & previous HP case numbers if any or you could email all these details together to our mailbox at [email protected] so we can reach out to assist you directly at the earliest ? Thanks.

I am an HP employee. If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Or

You could also write to us: [email protected]

Please visit HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support