HP India — Brand new HP laptop purchased from HP exclusive store not working.

Address:

Chennai, Tambaram

8gb, 1tb windows 10, ryzen 3 laptop

Purchase date : Jun 7th 2021

Bought the above configuration laptop from HP exclusive store Tambaram.

On the same day, laptop crashed for just opening chrome. Took the laptop to showroom twice and found HDD running at 100%.

Said will raise a complaint but it's been a week. Being a consultant I have lost thousands of $ due to laptop crashing in between meetings.

This is ridiculous... Still have not received DOA or compensation for new laptop...

Guess being a 10 year old customer with hp was the biggest mistake of my life... Lost 40k and 2 weeks of pay...