HP India — camera problem not resolved even after informing them thrice.

Address:

742101

My webcam hasn't been working properly for a long time.
They send a mechanic everytime and he fixes it and then after few days it's just like the way it was. But since the last time they are trying to smirk me off and trying everything to avoid sending a mechanic. My camera hasn't been working and i called three times they gave three different solutions to it out of which none worked. And the third time they told me i have to reset so to backup my data. This is probably a joke to them but their service is the worst.