HP India — carriage jam message

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Dehradun, Uttarakhand, 248001

There is a carriage jam in my printer and i have pursued all the procedures mentioned to correct it but still its not working i think the issue is somwthing else i want the technician to come and check the printer and get it right... As its not working and its my daily requirement object.. There is no paper jam in the printer anywhere i have checked it properly no bit of paper is stuck anywhere... I have recently set a new cartridges in my printer even the cartridges are moving properly but still the printer is not working i have even reset my printer twice..