HP India — Complain related to service and re-changed of product

Address:

Jaipur, Rajasthan

My self Ramavatar Maheshwari sir i have purchased hp printer model no :HP LaserJet M1005MFP serial no:CNH8GDL1LO, 4 month before @4 april 2015 from dealer Goodluck Technologies Tin no:[protected] and my product is in warrenty period . but after 4 month of purchase my product has stop working. i have made complaint through toll free no [protected] and my complaint no is 5402788 status no :[protected] dated 11/08/2015...and they have apointed technicall service man name MR.prakash service firm name : Sysnet Global Technologies Pvt.Ltd M.I road Jaipur, Rajasthan contact detail:[protected] complaint desk:[protected] email id:hponsite.[protected]@sysnetglobal.com my complaint is : they have not been replaced my damaged part of printer yet after making complaint before 8 days...they asked us damaged part will come from Delhi within 3 days and printer will be get replaced in next 2 days of after coming of new product.. when we have make call to the given no they asked us product has been came and we will make replace tomorrow itself...we are calling them from last 4-5 days but they are making excuses and always says that we will make it change today or tomorrow... and when we make call to them they put the phone on hold and no reply given by them ...