HP India — Complaint for selling the wrong unit by Hp dealer - GRAPHLINE COMPUTERS PVT LTD

Dear Sir

HP Laptop Serial No. 8CG8377JLL
Hp Laptop Product Number – 4VU02PA

We have been quoted for the new machine and sold the refurnished unit by your authorised dealer – GRAPHLINE COMPUTERS PVT LTD.

As per HP record and online details, original warranty of the said unit has been started from 18/09/2018 which has been already on expired stage,
and now the status showing warranty started from 21/10/2021 under extended warranty arranged from your dealer to fools us.

we are very old customer to HP and using all HP products in our office and factory and we wish the healthier and long-term relationship with the HP.
Our sincere request to HP please takes an appropriate action against your HP authorised dealer - GRAPHLINE COMPUTERS PVT LTD. for selling the wrong unit and cheat the customers as well as arranged to take back the laptop with refunding our money immediately.

Regards
Pawan Gupta