HP India — complaint regarding case [protected] of hp

Address:

492013

Hproduct description: hp notebook - 15-ay503tx
Product number: z1d92pa
Serial number: cnd6403hl191
Case subject: in/ncd/ons/hp notebook - 15-ay503tx/freedos/single horizontal line on display.

I had made a complaint regarding the same and was assured for the home visit by a technician within 48 business hours.
It's been 1 week and no technical visit is done so far.
Such a poor service was not at all expected through hp.