[Resolved]  HP India — complaint was not attended after logging for 30 hours

Address:

New Delhi, Delhi

Dear Sir

It is very difficult to launch complained in HP. We are trying to launch the complained for last 4 days on number [protected] &[protected] but could not launch. On one number they ask the product details & tell me it is consumer model & give second number to launch the complained. On second number they tell me it is commercial model & gave me first number to launch the complained . In computer language it is Deadlock

After failure to launch the complained I went to dealer place from where I purchase the product & He launch the complained for me.

Now I have case id & no body came to attend the complained after 30 hours of complained. Now My product is out of order since last week & they do not bother the details are as follows

Product Model:HP AIO DESKTOP ENVY ROVE 20-K005TU5 TS
Serial nO:5CD3310QGC
CASE ID WITH HP: [protected]
COMPLAINED DATE:[protected]

Please solve my complained immediately otherwise I do not have other option beside to go consumer court .

Thanking You
For Pustak Mahal
Amit Kumar Gupta
Mobile:[protected]