HP India — customer misguidance

Address:Pune, Maharashtra

I bought my hp laptop hp pavilion g6 - 1201tx notebook pc serial number 5cd1480zsl
Product number qg470pa in 2012 and after a year i had to change its hard disk, touchpads, charger. I got my laptop formatted in hp patna service centre and they completed messed up with my laptop. After this i gave my laptop to pune as it was not turining on. In pune they kept my laptop for few days and finally they said that my motherboard gone haywire, and it needs to be replaced or u can buy a new laptop. I was so disgusted that i cursed myself of buying hp laptop which has so many issues as it didnt completed 2 yrs also!! I have to buy a new laptop unfortunately as i thought if hp service centre can't fix it then i dont have any option. Now after some time i get my laptop to a local shop and they checked it thoroughly and told me that there is only a problem of video card. I got it replaced and my laptop is working fine now. I am shocked to see the inefficient working of hp service centre in pune. How careless and inefficient they are. I invested another 40 thousands in my new laptop. Had they would have taken care of my laptop issue appropriately i wouldn't have invested my hard earned 40 thousands in another laptop. Hp service centre now become a nightmare for me.
The address of that inefficient service center is : srinath plaza, model colony, near fc road, pune, maharastra.
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