[Resolved]  HP India — damaged product has been given to me

I bought a laptop offline in kolkata on 25th october. After purchasing of two days i noticed that there is some spot in display and then i register a complaint (28th nov 2018) to hp company to regard that but company says that is not cover in gurantee period i want complaint regard that if i found a manufacturing defect product then is it true to say about what thing is cover in gurantee or not.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 2, 2020
Complaint marked as Resolved 
It's my unfortunate that I have seen this today. By Hp I have not get contacted .I hope my query will resolve further.
HP India customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2018
HP India Customer Care's response
Dear Customer,

I am sorry about the inconvenience you are facing. Can you please email your contact number, previous case number (if any) to hpsupport.[protected]@hp.com so that we can reach out to assist you directly.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum (www.hp.com/supportforum ) for further help.

Regards,
SP
HP Social Media Support
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4974
    Pending
    0
    Resolved
    1860
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information